FAQ

Find out about our company

If your question is not here contact us

We try as much as possible to give you quick and easy answers to some frequently asked questions about our service offering. If any of the answers here do not address your issue please feel free to contact us and we will try and get back to you as quickly as possible.

Contact

What are your operating hours?

National Handling Services operates 24 hours a day.

How do i access Airport Lounges?

Airport lounges are accessed by executive traveling passengers only.

How can i trace my lost baggage?

If you have lost your baggage and wish to trace it, please follow the link below:

Trace Baggage

Am i able to trace my cargo?

If you would like to trace your cargo, please follow the link below:

Trace Cargo

What are the check in times for flights?

The following are the check in times for flights:

Domestic Flights – 1 Hour before departure

Regional Flights – 2 Hours before departure

International Flights – 3 Hours before departure

Can I ship personal effects?

Yes, you are able to ship personal effects.

Where are your warehouses?

Our warehouses are located at our Harare station at Robert Gabriel Mugabe International Airport.

RGM Int Airport NHS HQ

Bulawayo Office

Vic Falls Int Airport

FAQ